Yes. A letter from your general practitioner, physiotherapist, sports doctor or other medical practitioner is required. 

Our office is open from 8.30am to 4.30pm Monday through Friday.  Appointments can be made on 5232764.

You shouldn’t need to bring anything for your appointment. We should have already received your referral and ACC details from the referrer. It is helpful if you recall the details of where any x-rays or scans that you have had prior have been performed.  If the scans were performed in Auckland, we can usually access these online so you do not need to bring the images with you.  

If your injury is covered by ACC and your referral includes an approved ACC claim number then there will be no charge for your appointment. If you have Southern Cross insurance we will claim payment directly from Southern Cross. If you have any other private medical insurance, you may be asked to pay for the appointment but will be given a receipt to allow you to make a claim from your insurer. For all other situations you will be asked to make payment and an invoice will be sent to you

There are three options if ACC declines to pay for your surgery.  The first option is to have the ACC decision reviewed.  It is best to discuss this with us to determine if this is worthwhile.  The second option is to self-fund your surgery which means you are responsible for paying all the costs associated with the surgery.  We can provide an estimate of the costs if needed.  The third option is to be referred to your local public hospital to be placed on the waiting list.  We can make the referral if requested.

During your initial visit, Brendan will ask questions and may do a physical examination. Any previous medical conditions, procedures or investigations will be discussed. Brendan will explain any specific tests or procedure you require. Once you have completed the investigations, he will discuss the various treatment options and help you make an informed choice. Sometimes there is more than one treatment option, and it is important that you obtain all the information that you require to make the best decision for you.

Yes, there is plenty of off-street parking at all locations.

Yes, you are welcome to bring a support person or people with you. If English is not your first language, having someone fluent in English at the appointment is helpful.